14th April 2020
We have closed the website again temporarily whilst we catch up. It will be reopened again as soon as we're able to.
13th April 2020
We have re-opened website for online orders but please allow 7 days for us to dispatch your order whilst we are still operating with skeleton staff. Please also be aware that Royal Mail and may couriers are also experiencing delays in delivering presently. We are reviewing this situation daily and may close the website again if we feel we are getting too behind.
6th April 2020
We, like many other businesses, are facing significant challenges during these unprecedented times. We have been dispatching orders but are currently running on a skeleton staff and the number of orders we usually receive is much higher than usual so have taken the decision to stop taking new website orders for the time being. We plan to switch on the website again once we have caught our breath and caught up.
You can currently build a basket, but you will not be able to check out any goods at this time. We will post again when we have re-opened the website.
We warmly thank you for all the lovely messages of support we've been receiving throughout these difficult times and we would also like to express our warmest appreciation and gratitude for Royal Mail and the courier staff for maintaining deliveries across the UK and enabling us to keep shipping and receiving deliveries.
Thank you for your patience and understanding.
Family Plush
Many thanks
Deborah Griffin
Could you please let me know when the online shop will be open again? You have an amazing selection and prices are so good on here
Many thanks and stay safe!
Sam
Please can you let me know when the website will be open again?
thanks
Elvira Amoraal
Keep well
Best wishes
Doreen Allen
Is your online ordering available at the moment?
When might you have white microfleece in stock? I would like 3 metres.
Thanks