Our Loyalty Scheme: Plush Points
At Plush Addict we want to reward our loyal customers so we have launched our very own loyalty points scheme Plush Points. Not only do we want to reward you for your purchases we also want to reward you for referring us as a great place to shop to your friends and family so we’ll give you points for sharing the things you like on Facebook, Twitter or Pinterest, as well as rewarding you if you refer a friend to the website. We’ll also give you a birthday present too if you let us know when your birthday is!
Here’s how it works:
Earning Plush Points
You can earn points in a couple of ways:
Plush Points With Online Purchases
Place an order in store or online and you will earn:
We are offering a tiered points scheme depending on the value of your purchase (excluding any tax).
The above bands refer to the value of a single transaction. Once your order has been completed and dispatched your Plush Points will be available immediately to spend on your next purchase if you wish.
Plush Points for Sharing
Word of mouth is everything to us and we are always delighted when you tell others about our shop. To reward you for spreading the word you can earn points in the following ways:
You must share or refer online to be elligible for this type of Plush Points. Once you have spread the word the points will be credited to your account after 6 days.
Referring a friend
If you have been happy with our service and would like to refer a friend you can either refer using the “Refer A Friend” link on the Home Page, or from within your “Account” area of the website under “My Referrals”. Once your friend has made their first purchase on the website your Plush Points account will be credited. We can only credit points for referring a friend using the system outlined above and unfortunately can't accomodate telephone, email or in person referrals through the scheme.
Sharing a Purchase
If you would like to share your most recent purchase with your friends and family on Facebook or Twitter then you can do this after you’ve checked out using the links on the checkout page once your purchase has completed. Once shared your Plush Points account will be credited within 6 days. You must share at the time of purchase, these points cannot be retrospectively applied.
Sharing a Product
Every product on the website has social sharing buttons and when you see something you like and would like to share we’ll credit your Plush Points account with 3 points for every share you make. No purchase is necessary and we will reward you for up to 6 shares per day. Your Plush Points account will be credited within 6 days.
Points On Your Birthday
Update your date of birth on the "Account Information" tab within the "Account Dashboard" and we’ll send you 100 free Plush Points on your birthday each year!
Spending Plush Points
For every 100 points you earn can redeem £1 off your next purchase with us. Points can be spent in multiples 50 points.
Points can only be redeemed through online purchases and you must be logged in to redeem your points. Use the slider on the “Basket” page to select how many points you’d like to redeem at that time. Your order summary will automatically update. It is not possible to redeem points on postage costs.
Transferring Plush Points
If you are feeling generous and would like to transfer points to a friend you can do this from within the “My Points and Rewards” section in your Account Dashboard. These will be available for your friend to spend immediately after transfer.
How Do I Enrol For Plush Points?
Once you have set up an account with us you don’t need to do anything else to enrol in the Plush Points Reward Scheme, you will automatically be enrolled so you don’t need to do anything special to join (but do tell us your birth date if you would like your birthday points!)
Do Plush Points Expire?
You have a whole year to spend your points, after which time they will expire. Don’t worry though, we’ll send you a reminder before your points are set to expire to give you a chance to spend them.
How do I know how many Plush Points I have?
You can see how many Plush Points you earn on every purchase as you check out. You can view how many points you have accrued and spent at any time in the "My Account" area under "My Points and Rewards" additionally we'll send you a points balance statement via email once a month. If you do not wish to receive this email you can amend your notification preferences in the "My Points and Rewards" section.
Plush Points Terms and Conditions
Plush Points will be allocated at the following rate:
- Members of the Quilters Giild will receive an alternative allocation of Plush Points.
- We may from time to time offer you bonus Plush Points for specific promotions, subject to availability, but you will always be advised of the bonus points when the offer is made.
- Spend on purchases made overseas will be converted to a sterling value in accordance with your Account terms and conditions so that Plush Points can be allocated in the Scheme.
- We reserve the right to vary the Plush Points available, and the rate at which points will be allocated, from time to time or to cease to offer Plush Points.
- Plush Points cannot be exchanged for cash.
- You may not be able to earn or redeem any Plush Points whilst you are in breach of your Account terms and conditions. Where we believe that there has been a breach of your notified Account terms and conditions, we may withdraw Plush Points already allocated and/or remove you from the Scheme, at our discretion.
- Plush Points will not be awarded for wholesale orders. You may not be able to earn or redeem any Plush Points whilst you are in breach of your Account terms and conditions. Where we believe that there has been a breach of your notified Account terms and conditions, we may withdraw Plush Points already allocated and/or remove you from the Scheme, at our discretion.
- Plush Points will not be awarded for wholesale orders.
- We reserve the right to withhold Plush Points on discounted transactions.